Knowledge Assistant (Docs-to-Answers)
Turn your internal documents into answers your team can ask for in plain English, with sources attached.
Most businesses have critical knowledge locked in manuals, contracts, policy files, case documents, product catalogs, and years of emails. Finding one answer often depends on knowing exactly where to look or interrupting the one person who does.
We build a knowledge assistant trained on your own documents so people can ask questions and get direct answers, with the exact source cited. Think of it as a well-read teammate available around the clock.
Who this is for
- Your team spends real time each week searching through manuals, contracts, past files, or email threads to find specific answers.
- New employees ramp slowly because important know-how lives in senior staff heads or scattered old documentation.
- Client or customer questions regularly interrupt work because someone must manually dig through paperwork.
- You want fast, accurate answers without uploading private files to a public AI tool.
What's included
Single-set document projects start from $14,000. Larger multi-source implementations are scoped individually, typically $30,000-$60,000. We build a secure assistant over your own documents and every answer cites its source so teams can verify important details. Your files are never used to train public models.
How it works
We begin by selecting the highest-value document sets and connecting them securely. Then we test the assistant against real questions your team asks and tune until answers are consistently accurate. After go-live, we run a practical handoff and make it easy to add new documents over time.
Why it matters
Teams commonly reduce repeat research from tens of minutes to seconds for recurring questions. It also protects institutional knowledge when key staff are unavailable, and client-facing teams can respond faster and more consistently.
FAQ
Which documents can the assistant use?
Manuals, contracts, policies, product catalogs, case files, and most common file formats. We scope the first document set with you so the pilot answers real questions your team actually asks.
Will our data be used to train any public AI model?
No. Your documents stay private and are never used to train public models — that's a hard requirement of how we build this, not an optional setting.
How accurate are the answers?
Every answer cites its source document so your team can verify it directly. We tune the assistant against real questions before go-live specifically to catch and fix inaccurate or unclear answers.
Can we add more documents after launch?
Yes, that's expected. Most implementations start with a priority document set and expand over time as you see where it delivers the most value.
What if our documents are mostly in French or another language?
That's fine — tell us during scoping. The assistant can be built to work across the languages your documents and team actually use.
Everything is hosted securely, your documents stay in Canada, and nothing you upload is used to train a public AI model. You keep full ownership of the system and what it is built on.
Want your documents to answer questions instantly?
Book a free intro call and we will map which document sets to prioritize, what the build will include, and the safest rollout path.